Using Insomnia desktop app to make an API call to delete the lock on an Acronis Tenant.


Download the Insomnia software and run it.

https://updates.insomnia.rest/downloads/windows/latest?app=com.insomnia.app&source=website


Copy the Group ID from the URL of the Tenant Admin Portal. It is in UUID format; example: 00000000-0000-0000-0000-000000000000


Use auth type: Basic Auth and method: DELETE


Enter the address below replacing <group-ID> with the UUID of the Tenant.

https://mc-kaseya-cloud.acronis.com/api/1/groups/<group-ID>/lock



Using CURL to make an API call to delete the lock on an Acronis Tenant


Enter the following command into a shell terminal replacing <group-ID> with the UUID of the Tenant. Basic Auth is implied.

curl -X DELETE --user <username>:<password> https://mc-kaseya-cloud.acronis.com/api/1/groups/<group-ID>/lock