Help Desk

AGENCY RESOURCES

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LRG 0

DEVICES

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SERVERS 1

• How to Generate a CSR for Microsoft IIS

WORKSTATIONS 19

• Check for Windows Updates
• Installing a printer on Windows 10
• Install Fonts on WIndows 10
• Apply old profile to new user in Windows 10
• Windows 10 Upgrade from Windows 7

See all 19 articles

MOBILE 3

• Setup Office365 Email on the iPhone Mail app
• Installing Intune Company Portal on an iOS device
• Login to 1Password on Smartphone

PERIPHERALS 4

• Xerox Versalink SMTP Settings (Scan-To-Email)
• Zoom Desktop Phone Admin Passcode
• Yealink Desk Phone "Shared Line Unavailable"
• Add Printer in Powershell

SERVICES

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Google 2

• Share Google Drive Files and Folders
• Remove lock on Acronis Tenant

Microsoft 35

• Share a calendar in Office365
• Change a user's filter settings in Office365
• View a shared calendar within your Office365 tenant
• Access another user's mailbox in Office365
• Manage Group Settings and Add or Remove Members

See all 35 articles

RingCentral 4

• RingCentral: Set Call Handling and Voicemail Greeting on a Phone Line
• RingCentral: Set Temporary Call Handling
• Record Voicemail Prompts
• Add or Remove a User from RingCentral

Zoom 2

• Polycom assisted provisioning guide
• Adding Polycom Phone to Zoom System

Dropbox 2

• Add a user to Dropbox for Business
• Remove a user from Dropbox for Business

Slack 2

• Creating a Slack Channel
• How to use Slack Connect to set up a inter-organizational Slack Channel